Frequently asked questions
Everything you want to know
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The festival
When and where does the festival take place?
From Friday 2 to Sunday 4 April 2027, in Serre Chevalier (Villeneuve – La Salle-les-Alpes, Hautes-Alpes). During the day, the festival sets up at the top of the Pontillas gondola, at 2,250 m. In the evening, the concerts take place at the foot of the gondola, around the skatepark and the lake.
Do I need a ticket for the daytime events up high?
No. The mountain village, the Sun Stage, the shows and the open sessions are free to enter. All you need is a lift ticket to get up there: pedestrian pass or ski pass.
What happens on Sunday?
The programme for Sunday 4 April is being prepared: stay tuned, announcements come out on Instagram first (@outdoormix.winter).
When will the line-up be announced?
The artists and riders will be revealed in early December, on Instagram first: @outdoormix.winter.
Are there competitions?
No: the festival is designed as a celebration of riding together rather than a competition. The invited riders put on shows, and the snow pumptrack and the waterslide are open to the public.
Tickets
Which passes are available?
The Full Pass (Friday and Saturday night), the Friday Pass and the Saturday Pass, each also available as a VIP version. During the early bird, only the Full Pass and the Full Pass VIP are on sale: single-night passes arrive with the line-up announcement. There is no 3-day pass.
How much are the passes?
Prices go up by phase: early bird until the line-up announcement, phase 1 until 31 December, phase 2 until 15 March, then late until the day itself. The Full Pass starts at €22, single-night passes at €15 and VIP passes from €25 a night.
Each phase ends on its date or as soon as its quota sells out: the earlier you book, the cheaper it is. See all prices
Where can I buy my pass?
On the Serre Chevalier ticket office coming soon, the booking centre that handles sales.
It isn't open yet: sign up to be told when it opens.
I haven't received my tickets, or I want a refund: who should I contact?
For payment, refunds or receiving your tickets, contact the Serre Chevalier booking centre directly, as it handles sales.
Are there reduced prices?
Yes: 20% off for seasonal workers, with a ticket to collect at the Serre Chevalier tourist office in Chantemerle with proof of employment (an employment contract, for example). Entry is free for under-12s with an adult holding a ticket. Companies also have dedicated offers.
Can I buy my ticket on site?
Free tickets for under-12s are collected on site, at the welcome desk. From 13, tickets are bought online. On-site sales for adults will be confirmed soon.
Minors
Can minors come to the concerts?
Yes, depending on age:
- Under 12: free, with an adult holding a ticket.
- 13 to 15: full price, accompanied at all times by a parent or guardian holding a ticket.
- 16 to 17: full price, with a signed parental consent form, a copy of the parent or guardian's ID and the minor's ID.
Under-12s get their free ticket on site; from 13, tickets are bought online. Keep the required documents on you: they may be checked at any time during the evening.
Where can I find the parental consent form?
It will be available to download here and in the tickets section. Print it, have it signed, and show it at the entrance with the required IDs. Parental consent form to print
Is the daytime event up high open to children?
Yes, the mountain village is free for everyone. Helmets are compulsory in the practice areas open to the public.
VIP
What does the VIP pass include?
Access to the OFF Piste, privatised for the occasion: a VIP wristband and dedicated entrance, a 500 m² panoramic terrace above the pit, the OFF Piste restaurant and bar with a special menu, and a 360° dancefloor around the DJ during the interludes. Places are limited.
Does the VIP pass give access to the concerts?
Yes: the VIP pass includes the concerts on the night you choose, plus access to the OFF Piste VIP area.
I want to host clients or my teams
Dedicated offers are available for companies to host clients, staff or partners. Discover the VIP Hospitality presentation
Access and transport
How do I get up to the mountain site?
By the Pontillas gondola, from Villeneuve – La Salle-les-Alpes. A lift ticket is required: your ski pass if you ski, or a pedestrian pass if you go up on foot.
How do I get to Serre Chevalier?
By train to Briançon station, then shuttle or bus to the resort. By car, car-share if you can. All access information
Where can I park?
Parking information will be published here before the festival.
Are there shuttles in the evening?
Serre Chevalier's free shuttles link the villages of the valley: shuttle times and map. Evening shuttle times during the festival will be published here.
Is the festival accessible to people with reduced mobility?
The concert site, at the foot of the Pontillas, is accessible to people with reduced mobility, VIP area included. For more information, write to us before you come.
On site
Can I eat and drink on site?
Yes: food trucks and bars at the mountain village and at the foot of the Pontillas. At the festival bars, you pay with festival tokens, on sale on site. VIP pass holders also have access to the OFF Piste restaurant and bar.
Can I take part in the snow pumptrack or the waterslide?
Yes, they are open to all levels, subject to places and time slots. Sign-up is on site, at the mountain village. Bring your gear, a helmet, ID and ski insurance.
Is a helmet compulsory?
Yes, in all practice areas open to the public.
Can I rent gear?
Gear is not provided by the festival, but you can rent it in the resort's shops.
Which items are prohibited?
Glass and cans, sharp or blunt objects, weapons, smoke bombs, fireworks and laser pointers, drones, portable speakers, drugs, and drinks or alcohol brought from outside onto the concert site. The full list in the access rules
To be confirmed with the security provider. To decide: empty water bottles.
What happens if the weather is bad?
The sports programme depends on snow and weather conditions: it may be changed or stopped by the organisers or the ski patrol. The day's updates are posted on Instagram.
Contact
I'm a journalist: who should I contact?
Go to the press area for the press release, the announcement and press contacts. For accreditation, use the contact form with the subject "Press and accreditation".
My brand wants to be part of the festival
No stands here: we build experiences with our partners for the crowd to enjoy. Discover our approach or write to us.